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(I’ve even tried take offline older device leaving just two more up to date devices)

This works fine with with Planet Radio (Free Service), Amazon Music (Prime only), Spotify (No paid service) and I tried all the suggest of re-setting Deezer and multiroom etc. I have Alexa Speakers (many and different types - all Amazon products) and use the defined group and everywhere multi rooms function to play music / audio around the house. The Polk Audio Command Bar can participate in a group with MRM-compatible and Echo family devices to synchronize music playback across many devices in multiple rooms.I’ve raised before on the support site but trying to see if other have the same issue and if anyone has resolved.

Finally, Polk Audio certified their architecture for Amazon’s Multi-Room Music (MRM) time synchronization protocols and integrated the MRM synchronization library and protocol from Amazon. The Polk Audio Command Bar also provides a voice-control feature for implicitly switching inputs on the device (“Alexa, switch to HDMI2”) and controlling EQ modes and levels (“Alexa, turn up the bass” “Alexa, switch to movie mode”). Polk Audio also partnered with Tonly, an AVS Solutions Integrator and manufacturer, to develop a custom AVS device firmware tailored to Polk Audio's specifications. The Polk Audio Command Bar leverages a far-field, 2-microphone audio-front-end solution from Synaptics, one of Amazon’s certified third-party development kits, and Amazon’s Wake Word Engine for wake word detection at high volumes.

The included remote control also features a unique Alexa action button that when depressed ducks the volume on the device and puts Alexa into listening mode. The Command Bar’s industrial design features two HDMI inputs (with one specially designed for FireTV Stick and other streaming media devices) and optical and HDMI ARC capable outputs for easy installation and compatibility with most TVs. The Polk Audio Command Bar is a Soundbar with Alexa built-in that’s designed to enrich listening and viewing experiences with its two tweeters, two midrange speakers, and an included wireless subwoofer.